About LonelinessSupport
We exist to ensure no Australian has to face loneliness alone.
Our Mission
Loneliness is one of Australia's most significant and growing public health challenges. One in four Australians report feeling lonely, and research shows that chronic loneliness is as harmful to health as smoking 15 cigarettes a day.
Yet for many people — particularly older Australians, people with disabilities, carers, and those in regional areas — finding meaningful social connection is harder than ever.
LonelinessSupport was founded with a simple belief: everyone deserves connection. We match people experiencing loneliness with trained, background-checked companion workers for regular visits. A cup of tea. A walk in the park. A game of cards. The simple moments that make life worth living.
The Loneliness Crisis in Australia
5.5 million
Australians experience loneliness
$2.7 billion
Annual cost to the health system
26%
Increase in premature death risk
Our Approach: Human-First, Technology-Enhanced
We believe that the solution to loneliness starts with people — not technology. Our companion workers are real people who genuinely care, bringing warmth, empathy, and authentic connection to every visit.
Technology plays a supporting role: intelligent matching algorithms connect members with compatible companions, safety monitoring provides peace of mind, and our carer portal keeps families informed. In future phases, AI companions will complement (never replace) human visits with 24/7 conversational support.
Our Team
Our team brings together expertise in aged care, social work, mental health, and technology. We are united by a shared commitment to reducing loneliness and improving wellbeing for all Australians.
Our Values
Safety First
Every decision starts with the safety and wellbeing of our members.
Human Connection
Technology supports, but never replaces, genuine human relationships.
Dignity and Respect
Every person deserves to be treated with compassion and understanding.
Transparency
We are honest about what our services can and cannot do, including AI limitations.
Accessibility
Our services are designed for everyone, regardless of age, ability, or circumstances.
Australian Made
Built in Australia, for Australians. Your data never leaves the country.
Proudly based in Australia
All data stays in Australia. All companion workers are Australian-based and background-checked. We comply fully with the Australian Privacy Act and are committed to the highest standards of data sovereignty.
Read our Privacy PolicyJoin us in tackling loneliness
Whether you need companionship, want to become a companion worker, or want to refer a loved one.
Get Started